Returns and Exchanges
Returns: Eligible items can be returned within 30 days in unused condition with original packaging.
Damages/Issues: Report defects or wrong items upon receipt.
Change of Mind: Unused, unwashed items can be returned within 30 days.
Refunds
Refunds are processed within 10 business days after the return is inspected.
Non-Returnable Items
Perishables, personalized items, and hazardous materials cannot be returned.
European Union Cooling-Off Period
EU customers may cancel or return within 30 days for any reason.
For assistance, email contact@kastross.com.
Return and Refund Policy