Shipping policy

Thank you for shopping with Kastross!

We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.

Shipping Methods and Delivery Times.

Shipping Cost:

• USA: $6.95 for orders under $50
  Free shipping for orders over $50

• Europe: $11.95 for orders under $50
  Free shipping for orders over $50

• Rest of the World: $15.95 for orders under $50
  Free shipping for orders over $50

Delivery Times:

• USA (Standard): 3–4 working days (Monday – Friday)

• Europe (Standard): 6–12 business days (Monday – Friday)

• Rest of the World (Standard): 6–12 business days (Monday – Friday)

Order Processing

Orders are typically shipped within 1–3 business days from the date of purchase.
Orders placed on weekends or holidays will be processed on the next business day.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. The tracking number will become active within 24 hours. You can track your shipment status through our website or directly on the carrier’s website.

Delays and Exceptions

Please note that unforeseen events such as extreme weather or carrier-related delays may impact delivery times. We appreciate your understanding and patience in such cases.

Questions and Assistance

If you have any questions or need support with your order or shipping, please don’t hesitate to contact us:

• Email: contact@kastross.com
• Phone: +1 (914) 209-6237

Changes to This Policy

Kastross reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon being posted on our website.

Warehouse Address

All orders are shipped from our warehouse:

Kastross
200 Rasmussen Lane
Petaluma, CA 94952
United States

Thank you for choosing Kastross!

We truly appreciate your trust and look forward to serving you again.